Customer stories

Results, not science projects

The teams below moved AI from pilot to production on OMNIAD — and measured the difference.

$4.8Mannual processing savings
47%average ticket deflection
92%faster document turnaround
3 wksmedian time to production
Northwind Logistics warehouse
Logistics · Vision + Agents

Northwind Logistics cuts freight paperwork from hours to seconds

Northwind processed 30,000+ shipping documents a month by hand. With OMNIAD Vision extracting fields and an agent reconciling them against their TMS, exceptions are the only thing humans touch now.

92%faster turnaround
30k+docs/month automated
99.4%field accuracy
Meridian Health clinical setting
Healthcare · Cortex + Guard

Meridian Health gives clinicians grounded answers in seconds

Clinicians spent hours searching protocols. Meridian deployed a Cortex knowledge assistant with PHI redaction and permission-aware retrieval, cutting time-to-answer dramatically.

78%less search time
100%cited responses
0PHI incidents
Atlas Fintech office
Financial services · Agents + Pulse

Atlas Fintech ships an auditable claims agent in three weeks

Atlas replaced four point tools with OMNIAD. Their claims-processing agent runs behind approval gates, and Pulse gives auditors the full trace of every decision.

4→1tools consolidated
61%faster claims
3 wksto production
Verde Retail storefront
Retail · Agents + Connect

Verde Retail deflects half its support volume

Verde's support agent reads their help center and queries order systems to resolve tier-1 tickets end to end — scaling through peak season without new hires.

47%tickets deflected
4.7/5CSAT maintained
24/7coverage
In their words

“OMNIAD is the first platform that let our engineers move fast and our security team sleep at night.”

James Whitfield
CTO, Brightline Energy

Could your team be next?

Book a demo and we'll show you a working proof of concept on one of your own workflows.